![]() ![]() Then uncheck all the "Device supports *" options. Plex > Options > Settings > Device media profile > Media profile > Select "Force Direct Play". ![]() ![]() Solution 1: Changing the following settings on the Amazon Fire TV Plex App maybe allow you to play mkv files. You may be my last resort of help! I hope that this pretty basic information is sufficient. So I guess there is another problem with respect to the file-format. I am far from being an IT-expert, but to me this error-message doesn't make sense as the connection to the server is definetly established. When trying to play another format (i.e.mkv) I get the following error-message: "It is not possible to play this video as no connection to the required Server could be found. Question: ”Dear Plex-community, I installed the Plex-Server on my Sinology DS212j-NAS and a amazon Fire TV in order to watch my media on TV. ![]()
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